FAQs

1. How can I place an order?
Placing an order is very simple. Just select the watch you like, click “Add to Cart”, and proceed to checkout. Fill in your shipping details and confirm your order.
2. What payment methods do you accept?
We offer Cash on Delivery (COD) so you can pay when your order arrives at your doorstep.
3. How long does delivery take?
Delivery usually takes 3–5 business days depending on your location in Pakistan.
4. Do you offer free shipping?
Yes, we sometimes offer free shipping promotions. You can check the offer on the product page or during checkout.
5. Can I return or exchange my watch?
Yes, if you receive a damaged or incorrect product, you can contact us within 3 days of delivery for a return or exchange.
6. How can I track my order?
Once your order is shipped, we will send you the tracking details so you can track your package easily.
7. Are your watches good quality?
Yes! At Aura Watches, we carefully select watches that offer great design, durability, and value for money.
8. How can I contact customer support?
You can contact us anytime through our Contact Us page or email, and our support team will help you as soon as possible